The Qana massacre took place on April 18, 1996, near Qana, a village in then Israeli-occupied Southern Lebanon, when the Israeli military fired artillery shells at a United Nations compound, which was sheltering around 800 Lebanese civilians, killing 106 and injuring around 116. Four Fijian United Nations Interim Force in Lebanon soldiers were also seriously injured.
The attack occurred amid heavy fighting between the Israel Defense Forces and Hezbollah during Operation Grapes of Wrath. According to Israel, it had launched the artillery barrage to cover an Israeli special forces unit after it had come under mortar fire launched from the vicinity of the compound and radioed a request for support. Israel's claims were refuted by a United Nations investigation which later found that the Israeli shelling was deliberate, based on video evidence showing an Israeli reconnaissance drone over the compound before the shelling. The Israeli government at first denied the existence of the drone, but then said, after being told of the video evidence, that the drone was on a different mission. Israel rejected the findings of the UN report concerning the incident.
The incident would attract attention in later years after Naftali Bennett, the commander of the Israeli commando unit which had called in the barrage, entered politics, eventually becoming Prime Minister of Israel.
In April 1996, a ceasefire that had ended the July 1993 fighting between Hezbollah and Israel broke down. During the five weeks of fighting between March 4 and April 10, seven Israeli soldiers, three Lebanese civilians and at least one Hezbollah fighter were killed. The tally of injured was sixteen Israeli soldiers, seven Lebanese civilians, and six Israeli civilians. On April 9, in response to the cease fire violations, Major-General Amiram Levin of the Israel Defense Forces (IDF) declared: "The residents in south Lebanon who are under the responsibility of Hezbollah will be hit harder, and the Hezbollah will be hit harder, and we will find the way to act correctly and quickly." On April 11, after initial strikes against Hezbollah positions, the Israeli government, through South Lebanon Army (SLA) radio stations, warned residents in forty-four towns and villages in southern Lebanon to evacuate within twenty-four hours.
Within forty-eight hours, Israel launched Operation Grapes of Wrath. On April 11, the IDF bombarded southern Lebanon and Beirut, first with artillery and later laser-guided missiles. On April 13, Israeli warships initiated a blockade against Beirut, Sidon and Tyre, Lebanon's main ports of entry. Meanwhile, Hezbollah continuously bombarded northern Israel with Katyusha rockets. The IDF continued to bomb Lebanon's infrastructure.
By April 14, 745 people took shelter in a United Nations compound at Qana, a UN battalion headquarters for 18 years, well-marked on Israeli maps, and bearing white and black UN signs. By April 16, Hezbollah had fired 120 Katyusha rockets into Israel, causing one casualty, at Kiryat Shmona, while Israel was firing over 3,000 shells, conducting 200 missile raids a day into Lebanon, and firing from gunboats on the refugee-crowded roads to Beirut. From 600 to 800 Beirut refugees were crowded in there on April 18. This tactic was widely discussed, and well known to the Hezbollah fighters and Lebanese citizens. Beginning with the second day of combat the IDF had been bombing within 10 minutes directly at any source of fire discovered by reconnaissance. According to a UN report, on April 18
(a) Between 1200 and 1400 hours on 18 April, Hezbollah fighters fired two or three rockets from a location 350 metres south-east of the United Nations compound. The location was identified on the ground.
(b) Between 1230 and 1300 hours, they fired four or five rockets from a location 600 metres south-east of the compound. The location was identified on the ground.
(c) About 15 minutes before the shelling, they fired between five and eight rounds of 120 millimetre mortar from a location 220 metres south-west of the centre of the compound. The location was identified on the ground. According to witnesses, the mortar was installed there between 1100 and 1200 hours that day, but no action was taken by UNIFIL personnel to remove it. (On 15 April, a Fijian had been shot in the chest as he tried to prevent Hezbollah fighters from firing rockets.)
(d) The United Nations compound at Qana had taken in a large number of Lebanese seeking shelter from Israeli bombardments. By Sunday, 14 April, 745 persons were in the compound. On 18 April, the day of the shelling, their number is estimated to have been well over 800. When the Fijian soldiers heard the mortar being fired not far from their compound, they began immediately to move as many of the civilians as possible into shelters so that they would be protected from any Israeli retaliation.
(e) At some point (it is not completely clear whether before or after the shelling), two or three Hezbollah fighters entered the United Nations compound, where their families were.
During the operation, a special reconnaissance unit of 67 soldiers from the elite Maglan commando unit commanded by Naftali Bennett was sent into Hezbollah territory to hunt for rocket launchers and enemy fighters. On April 18, they had been operating in Lebanon for eight days when a sub-unit of the force came under Hezbollah mortar fire at 1:52 PM as it advanced near Qana from a Hezbollah mortar team positioned at a cemetery 170 meters from the compound, which fired a total of eight 120 mm mortar rounds at the force. According to eyewitnesses, the mortar team then ran to the compound and took refuge there. Bennett radioed for support, and minutes later, the IDF identified the source of the firing. As it was determined that no ground forces could reach the commandos to provide support, the decision was made to launch an artillery barrage instead.
An Israeli artillery battalion positioned just inside Lebanon was called in to provide fire support, and the call for fire was assigned to a single battery of four M-109A2 155 mm howitzers. From 2:07 PM to 2:12 PM, the battery fired 36 high explosive shells, consisting of 26 point-detonating fuze rounds and 10 variable time fuze rounds, all of which missed the area where the mortar had been fired from. The compound was hit by 13 shells, four point direct fuze rounds and nine variable time fuze rounds. The commandos were subsequently extracted by helicopter. As a result of the shelling, 106 civilians died, one Christian, the rest Shias, with more wounded. One man, Saadallah Balhas, lost 37 members of his family in the strike.
A video recording made by a UNIFIL soldier of Force Mobile Reserve (FMR) showed an unmanned drone and two helicopters in the vicinity at the time of the shelling. An Israeli government spokesman confirmed there was a drone in the area, but stated that it did not detect civilians in the compound. The IDF initially and repeatedly claimed, in response to the UN investigator, Dutch major-general Frank van Kappen's questioning, that no drone was flying in the area before or during the shelling. All eyewitnesses testified that during the attack a pilotless drone hovered over the camp. The truth only emerged when the UNIFIL soldier secretly delivered the tape to Beirut-based journalist Robert Fisk. Fisk sent the video to his newspaper, The Independent, which published stills of the footage in an article that appeared on May 6.
The Qana massacre resulted in a wave of international condemnation. As a result of the intense diplomatic pressure that followed, Israel ended Operation Grapes of Wrath before it had originally planned to.
The Israeli government immediately expressed regret for the loss of innocent lives, saying that the Hezbollah position and not the UN compound was the intended target of the shelling, and that the compound was hit "due to incorrect targeting based on erroneous data." Army Deputy Chief of Staff Matan Vilnai stated that the shells hit the base not because they were off target, but because Israeli gunners used outdated maps of the area. He also stated that the gunners miscalculated the firing range of the shells.