Eastern Air Lines Flight 212 was a scheduled domestic passenger flight from Charleston Municipal Airport, South Carolina to Chicago O'Hare, Illinois, with an intermediate stop in Charlotte, North Carolina. On September 11, 1974, the aircraft operating the flight, a McDonnell Douglas DC-9, crashed during approach to Charlotte Douglas International Airport in North Carolina, killing 72 of the 82 people on board.
The National Transportation Safety Board conducted an investigation and determined that pilot error was the primary cause of the crash. During the approach, the flight crew was engrossed in idle conversation instead of monitoring their flight instruments and altitude, allowing the aircraft to descend far past the safe altitude. The aircraft crashed several miles before the runway. The investigation resulted in the issuance of the sterile cockpit rule, which prohibited pilots from interactions irrelevant to the flight during critical phases, such as landing and takeoff.
The aircraft was a five-year-old McDonnell Douglas DC-9-31 registered as N8984E with serial number 47400. It was delivered to Eastern Air Lines on January 30, 1969. In its five years of service, it had logged a total of 16,860.6 hours of flying time.
The aircraft was carrying 78 passengers and four crew members. There were four children on board. Most of the passengers were residents of Charlotte and many were members of the U.S. Navy.
Among the passengers was the vice president for academic affairs of the Medical University of South Carolina, James William Colbert Jr., and two of his sons, the father and two brothers of future television personality Stephen Colbert.
The flight-deck crew was led by Captain James E. Reeves (age 49). He had been with the airline since 1956 and had accrued 8,876 flight hours, including 3,856 hours on the DC-9. He was regarded as one of the airline's veteran pilots. First Officer James M. Daniels Jr. (age 36) had been with the airline since 1966 and had accrued 3,016 flight hours, including 2,693 hours on the DC-9.
Eastern Air Lines Flight 212 was a regularly scheduled flight from Charleston to Chicago with an intermediate stop in Charlotte. The scheduled duration of the flight to Charlotte was less than one hour. First Officer Daniels was the pilot flying as the aircraft departed Charleston at 07:00 local time. The takeoff and cruise were uneventful. While en route, the crew sought information from the automatic terminal information service, which stated that the weather in Charlotte would be partially obscured with broken clouds and visibility of about 1.5 nautical miles because of ground fog. The flight proceeded normally until the approach.
At 07:25., Atlanta ATC requested the plane's altitude, and the crew responded, "We're slowing at ten." Atlanta ATC transferred the flight to the approach controller in Charlotte, who directed them to fly toward the airport's very high frequency omnidirectional range (VOR) and descend and maintain 6,000 feet. Captain Reeves acknowledged the message and then completed the in-range checklist, and the first officer responded "OK". Instead of focusing on the approach, which was familiar to both pilots, they began discussing the Watergate scandal.
The approach to Charlotte required the crew to execute a double bend. The first bend would direct the flight toward the southwest, followed by the second toward the northwest. After aligning with the airport, the flight would continue to the airport's final approach fix (FAF), located 5.5 nautical miles from the runway, known as Ross Intersection, and then descend to and maintain the minimum descent altitude of 1,120 feet until the runway came into view.
As the aircraft descended to 6,000 feet, the Charlotte controller asked the crew to turn to heading 240, toward the southwest. Reeves responded by reporting an altitude of 6,000 feet. The crew received another clearance to descend and maintain at 4,000 feet. They were traveling through the first bend and began to slow their approach. The flaps were extended to 15 degrees and the airspeed slowed to 220 knots. The flight was eventually handed to Charlotte's final approach controller on another frequency, who asked them to descend to 3,000 feet.
After ending the conversation, the pilot and first officer became engrossed in conversation unrelated to the flight operation, ranging from politics to used cars, particularly focusing on the 1973 oil crisis.
The crew continued the idle conversation until 07:31:09, when the final-approach controller asked them to turn toward heading 350 degrees and cleared them for a VOR approach. The plane was now on the second bend of the route, heading toward Runway 36. The controller had cleared them to descend to the minimum height, but the aircraft continued descending well beyond 3,000 feet. The crew intended to fly at the airport's minimum descent altitude (MDA).
The altitude alert signal sounded as the aircraft continued to descend. At 07:31, Reeves noticed the Carolina Skytower a 262-foot-high amusement-park landmark at Carowinds used by many pilots for landing. ATC asked the crew to switch to another frequency and told the men that they were second in line for landing. The crew then discussed the Skytower.
Daniels asked Reeves to extend the landing gear. A few seconds later, the terrain warning sounded, indicating that the aircraft was below 1,000 feet, but the men silenced the alarm. The crew eventually diverted their attention to the landing checklist.
The nose was raised slightly to reduce speed, which was still above the limit for landing. The aircraft neared Ross Intersection, the airport's FAF, where they would decide whether to continue the descent or go around. They intended to reach the airport's MDA of 394 feet.
The aircraft eventually crossed Ross Intersection and the crew increased the rate of descent. Reeves reported their position to the ATC, and the controller cleared them to land at Runway 36. After completing the landing checklist, he said, "Yeah, we're all ready".
As the aircraft continued its descent, flight attendant Colette Watson had just taken her seat after switching positions with a coworker. The passengers grew visibly alarmed as rows of trees loomed closer outside the windows. Reeves remarked, "All we have to do is find the airport." Moments later, as the aircraft broke through ground fog, the crew suddenly saw the terrain rushing toward them at extreme speed. Reeves and Daniels shouted and pulled the yoke in a final attempt to raise the nose, but the aircraft was already too low to recover.
The right wingtip impacted a tree, followed by another impact on the left wing, shearing a cluster of pine trees. The aircraft continued for more than 550 feet before it slammed into a cornfield with a slight angle to the left. The left wing broke, causing fuel to spill and creating large trailing flames. The right wing and stabilizer separated from the plane. The aircraft broke into three sections: the cockpit and a part of the forward cabin, the main fuselage and the tailplane, which contained several rows of seats.